Shipping, Delivery and Return Policy
HOLT ANATOMICAL SHIPS WORLDWIDE WITH GUARANTEED BEST PRICES!
Shipments Outside the Continental United States and International Shipments
Call or Email our office for Shipping & Handling Charges for shipments outside the Continental United States and International Shipments.
Shipping & Handling Charges on International Orders do not include customs fees, duties and taxes. All fees are paid by Customer. A $50.00 Bank Wire fee is charged per invoice. Additional Freight Charge may apply for large or heavy boxes.
Additional fees apply for express shipments, depending upon method of delivery, address, size and weight of box. Additional Freight Charges apply for large or heavy boxes.
A back order is any product that is temporarily out of stock, but will be shipped as soon as the product is available. Back Order Models are shipped in approximately one to six months. Please call the office for status of Stock/Back Order Models. Holt Anatomical maintains a large inventory of models for immediate shipment.
Return & Replacement Policy
Call for Return Authorization Number to return any product.
Upon receipt of your purchase, please call or email Holt Anatomical if you are dissatisfied with your product. After the customer’s return request is reviewed and accepted from Holt Anatomical, a Return Authorization Number will be issued to return any product within 10 days of receipt of the merchandise. Shipping charges are not refundable and the customer is responsible to arrange a pre-paid shipment for returns. Pre-paid shipments require a tracking number to be included with the Holt’s product invoice. The shipped product must be in the original condition and unused. Return the product in the original packing box that was received by customer from Holt’s shipping department.
Special Order Products
Special Order Products that are custom made for customer are not refundable or returnable.
The customer will receives a Return Authorization Number for the returned product. After the 10 day return policy, a 35% restocking fee will be applied to customer’s products returned between 10 to 30 days. No returns are acceptable after 30 days.
Institutional Purchase Orders
Please Email, Fax, Call in or mail your PO. We accept purchase orders from:
- Government Agencies