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Toll FREE 800-642-4658 Worldwide 1-305-576-5640

Holt Anatomical’s Return and Replacement Policy

Return and Replacement Policy

Upon receipt of your purchase, please call or email Holt Anatomical if you are dissatisfied with your product.  After the customer’s return request is reviewed and accepted from Holt Anatomical, a Return Authorization Number will be issued to return any product within 10 days of receipt of the merchandise.  Shipping charges are not refundable and the customer is responsible to arrange a pre-paid shipment for returns. Pre-paid shipments require a tracking number to be included with the Holt’s product invoice. The shipped product must be in the original condition and unused. Return the product in the original packing box that was received by customer from Holt’s shipping department. 

Credit Card Return Policy

All models state on the website the following:  "Availability: In stock models ship Immediately. Back Order Models ship in approximately 1 to 4 months."  Please Call or Email Holt Anatomical for exact delivery dates BEFORE placing a credit card charge for model(s) on Holt's secure website order page.  If customer pays for model with credit card and later cancel an order(s) due to long delivery date, etc., a 4% non-refundable charge will be deducted from the customer's purchase before refund is given.  Merchant Credit card fees are Non-refundable.  The credit card merchant service company charges Holt credit card merchant fees at the time of customer's secure Holt Anatomical's website order.   The credit card fees are not refundable with the merchant service credit card company and the customer is responsible to pay the credit card fee at the time of purchase or with any issued refund.

Special Order Products

Special Order Products that are custom made for customer are not refundable or returnable.

Restocking Fee

The customer will receives a Return Authorization Number for the returned product.  After the 10 day return policy, a 30% restocking fee will be applied to customer’s products returned between 10 to 30 days.  No returns are acceptable after 30 days.

 

Holt Anatomical
Over 20 Years In Business
$-$$$
Rated 3/5 based on 417 customer reviews
P.O Box 370749
MiamiFL33137-0749
United States
+1 (305) 576-5640
+1 (305) 576-5642