Customer Service/Terms and Conditions

Authorized Somso Distributor for 20 Years

Open:  Monday to Friday, 9am to 6pm Eastern Standard Time

Holt Anatomical provides excellent customer service and guarantees the best prices and maintains a full inventory of Somso models to suit your requests for immediate delivery. Please view the wide selection of Somso, Denoyer, and 3B models and simulators used for teaching aids and scientific demonstration. We strive to provide and meet the customer’s request with “Holt’s Best Prices Guaranteed Policy”. Holt Anatomical will Beat any competitor’s pricing!  

Please review our Guaranteed Best Prices Link for details.  

Call Toll Free: 800-642-4658 (HOLT)

Call Worldwide: 1-305-576-5640

Email Holt Anatomical’s Sales Department at the “Contact Us” Link

Fax a Purchase Order to 305-576-5642.

Shop Online with Shopping Cart:  For speedy processing and immediate delivery of your transaction, please use the credit card option with your Shopping Cart.  We maintain a full stock of inventory for immediate delivery.  Please call Holt for stock status.  If the product is out of stock, we will provide you with the Back Order status upon your request.

Purchase Orders/Qutoes:  Follow the guidelines on the Quote Page for an Online Purchase Order or to Request a Quote.We look forward to serve your requests and accept Purchase Orders!


Institutional Purchase Orders

Please Email, Fax, Call Us or Mail your Purchase Order. 
We accept Purchase Orders from:

  • Schools
  • Universities
  • Government Agencies
  • Hospitals
  • Libraries
  • Institutions 

Return & Replacement Policy

Upon receipt of your purchase, please call or email Holt Anatomical if you are dissatisfied with your product.  After the customer’s return request is reviewed and accepted from Holt Anatomical, a Return Authorization Number will be issued to return any product within 10 days of receipt of the merchandise.  Shipping charges are not refundable and the customer is responsible to arrange a pre-paid shipment for returns. Pre-paid shipments require a tracking number to be included with the Holt’s product invoice. The shipped product must be in the original condition and unused. Return the product in the original packing box that was received by customer from Holt’s shipping department. 

Credit Card Return Policy

All models state on the website the following:  "Availability: In stock models ship Immediately. Back Order Models ship in approximately 1 to 4 months."  Please Call or Email Holt Anatomical for exact delivery dates BEFORE placing a credit card charge for model(s) on Holt's secure website order page.  If customer pays for model with credit card and later cancel an order(s) due to long delivery date, etc., a 4% non-refundable charge will be deducted from the customer's purchase before refund is given.  Merchant Credit card fees are Non-refundable.  The credit card merchant service company charges Holt credit card merchant fees at the time of customer's secure Holt Anatomical's website order.   The credit card fees are not refundable with the merchant service credit card company and the customer is responsible to pay the credit card fee at the time of purchase or with any issued refund.

Special Order Products

Special Order Products that are custom made for customer are not refundable or returnable.

Restocking Fee

The customer will receives a Return Authorization Number for the returned product.  After the 10 day return policy, a 30% restocking fee will be applied to customer’s products returned between 10 to 30 days.  No returns are acceptable after 30 days.

Company Overview/About Us

Holt Anatomical is located in Miami, Florida, and we sell the best quality anatomical, zoological and botanical products to customers worldwide. For the past 20 years, we have grown to be the leading supplier of the best quality teaching aids with providing excellent support and customer service. We value our customers and are happy to serve your needs. 

As an Authorized Somso Distributor for the past 20 years, we have consistently sold the finest collection of anatomical, zoological, and botanical models to a wide variety of customers. Our customers include health care professionals in any area including medical institutions, universities, schools, students, ministries and authorities of health and education, hospitals, practitioners - doctors, chiropractors, acupuncturists, massage therapists, and others; educational and medical distributors, governmental agencies, fire departments, armed forces; and the pharmaceutical industry as well as professionals for use in other areas for legal cases and for study and collection purposes. 

For over a century, SOMSO offers the finest quality collection of over 1,000 anatomical, zoological, and botanical models that are used for teaching aids and scientific demonstration throughout the world. Somso’s experience with manufacturing superior quality models that are highly durable and anatomically accurate enables students to experience models that are the truest forms to nature.

We look forward to serving your request!