Need help with an aging or damaged SOMSO anatomical model?
Holt Anatomical helps U.S. educators, lab coordinators, instructors, and anatomy programs request support for SOMSO warranty questions, replacement parts, damaged components, and repair options.
Submit photos and information about your model through our free SOMSO Support Checkup. Our team will review the request and help identify the appropriate next step.
Our SOMSO Care service is designed for:
Requests must relate to genuine SOMSO anatomical models used by U.S.-based educational institutions, laboratories, or training programs.
Shop nowNot sure if an issue may qualify for SOMSO warranty consideration?
Holt Anatomical can help gather the model details, manufacturing information, photos, and purchase history needed for an initial review. When additional review is required, we can help coordinate the request with SOMSO.
Final warranty eligibility and approval are determined by SOMSO.
A damaged model may only need a connector, fastener, tab, peg, magnet, or removable component rather than complete replacement.
We can review submitted photos and model information to help identify the affected part and determine if a compatible SOMSO replacement part may be available.
Some parts require model-specific confirmation before they can be ordered or fulfilled.
Some issues may be resolved through a replacement part or a simple repair process. Other models may require factory inspection or professional repair coordination.
Our team can help determine which repair pathway may be appropriate based on the model, damage, age, manufacturing date, and current condition.
The free SOMSO Support Checkup allows your institution to submit photos and model details for review.
Helpful images include:
The manufacturing date marking is often located on or near the back of the model’s green base.
Provide the institution name, contact information, SOMSO model number, approximate purchase date, and a description of the issue.
Upload clear photos of the full model, damaged area, manufacturing date marking, and any loose or broken parts.
Holt Anatomical will review the submitted information and contact you with the next available step.
Recommendations may include replacement parts guidance, warranty review, repair coordination, further SOMSO evaluation, or replacement of the model.
We typically respond within 2–3 business days.
Your model may qualify for replacement parts, warranty review, repair coordination, or further evaluation.
Start with a free SOMSO Support Checkup. Submit photos and model information, and Holt Anatomical will help identify the appropriate next step.
Serving Institutions Nationwide: Holt Anatomical supports nursing, anatomy, and biology programs across the United States. Our team works with faculty, lab managers, and purchasing departments to provide accurate models, reliable fulfillment, and long-term support.
